6
1832 W Ave K #5, Lancaster, CA 93534, USA
Lancaster, California 93534
+1 661-951-1000

Saw them at the expo show here in vegas and purchased a leopard gecko that was labeled diablo blanco which is suppose to have red eyes. After taking a closer look at it, I noticed it didn't have red eyes. I went back and spoke to them just a couple minutes later and they said that they can have black eyes and refused to give a refund. I've been looking online and all sources I found state that the diablo blanco morph has red eyes. They mislead us by writing the wrong morph and refused to do anything about it after we talked to them about it and explained what happened. They took advantage of the fact that it was an expo and had to pay cash. Don't trust this company. They are shady.

I bought my first ever ball python here and let me just say he was well taken care of with beautiful colors and the owner worked with me and helped me understand all that I need to know about my ball python. The animals they're taking care of in their own cages and he paid attention to each one of them showing me around and letting me know which ones were for sale and helping me pick out the right snake for me! He was very kind and helped me with everything I needed to know. Yes there is a small odor but if you had to take care of a whole pet store by yourself you would have a small odor too. I really recommend this place! My ball python was the best decision I've ever made!!! He is so sweet and I owe it all to the store and owner!!!

Great place to go for reptile supplies. Great animal selection including rabbits, fish, lizards, and snakes. Great customer service. The son of the owner took care of all of my needs. Definitely some cool looking animals there too.

I'll admit. I've only been here a few times. But every time has been awful. Forget the smell, it's completely understandable that having so many animals in such a small location would result in an odor. No, that's not the awful thing about this place. The animals are all shoved into cages either too small, or forced in with way too many other animals to be comfortable. Almost every single one of them looks extremely stressed and unkempt. The place is just dirty, there are cockroaches running around everywhere. Sometimes even getting into the bird cages and who knows into what else. The owner may be knowledgeable, but he's not only rude, but he also treats people like they're idiots. No customer service and no one who works there will offer to help you unless you pretty much wave them down, and then they'll act like they're upset that your even there. If this wasn't one of the only places left in town to buy rats, I'd never have come in the first place. And I certainly won't be going back. I'd recommend going just about anywhere else. Forget supporting local businesses if they're going to treat you like an inconvenience for even coming into their store.

Local merchants, very helpful & friendly.

I really prefer them to any of the "chain-pet stores".

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Tails2scales Pet Shop — Pet Store in Lancaster

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Tails2scales Pet Shop

Pet Store at 1832 W Ave K #5, Lancaster, CA 93534, USA. Here you will find detailed information about Tails2scales Pet Shop: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    11:00 AM – 6:00 PM
  • Tuesday
    11:00 AM – 6:00 PM
  • Wednesday
    11:00 AM – 6:00 PM
  • Thursday
    11:00 AM – 6:00 PM
  • Friday
    11:00 AM – 6:00 PM
  • Saturday
    11:00 AM – 5:00 PM
  • Sunday
    11:00 AM – 5:00 PM

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
California
Address:
1832 W Ave K #5, Lancaster, CA 93534, USA.
City:
Lancaster
Postcode:
93534

About Tails2scales Pet Shop

Tails2scales Pet Shop is a US Pet Store based in Lancaster, California. Tails2scales Pet Shop is located at 1832 W Ave K #5, Lancaster, CA 93534, USA.


Please contact with Tails2scales Pet Shop using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Tails2scales Pet Shop opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Tails2scales Pet Shop

  • Kayla
    Added 2016.04.23
    Saw them at the expo show here in vegas and purchased a leopard gecko that was labeled diablo blanco which is suppose to have red eyes. After taking a closer look at it, I noticed it didn't have red eyes. I went back and spoke to them just a couple minutes later and they said that they can have black eyes and refused to give a refund. I've been looking online and all sources I found state that the diablo blanco morph has red eyes. They mislead us by writing the wrong morph and refused to do anything about it after we talked to them about it and explained what happened. They took advantage of the fact that it was an expo and had to pay cash. Don't trust this company. They are shady.
  • Anthony
    Added 2015.10.15
    I bought my first ever ball python here and let me just say he was well taken care of with beautiful colors and the owner worked with me and helped me understand all that I need to know about my ball python. The animals they're taking care of in their own cages and he paid attention to each one of them showing me around and letting me know which ones were for sale and helping me pick out the right snake for me! He was very kind and helped me with everything I needed to know. Yes there is a small odor but if you had to take care of a whole pet store by yourself you would have a small odor too. I really recommend this place! My ball python was the best decision I've ever made!!! He is so sweet and I owe it all to the store and owner!!!
  • Robert
    Added 2014.03.17
    Great place to go for reptile supplies. Great animal selection including rabbits, fish, lizards, and snakes. Great customer service. The son of the owner took care of all of my needs. Definitely some cool looking animals there too.
  • Angel
    Added 2013.11.14
    I'll admit. I've only been here a few times. But every time has been awful. Forget the smell, it's completely understandable that having so many animals in such a small location would result in an odor. No, that's not the awful thing about this place. The animals are all shoved into cages either too small, or forced in with way too many other animals to be comfortable. Almost every single one of them looks extremely stressed and unkempt. The place is just dirty, there are cockroaches running around everywhere. Sometimes even getting into the bird cages and who knows into what else. The owner may be knowledgeable, but he's not only rude, but he also treats people like they're idiots. No customer service and no one who works there will offer to help you unless you pretty much wave them down, and then they'll act like they're upset that your even there. If this wasn't one of the only places left in town to buy rats, I'd never have come in the first place. And I certainly won't be going back. I'd recommend going just about anywhere else. Forget supporting local businesses if they're going to treat you like an inconvenience for even coming into their store.
  • Nicole
    Added 2013.11.05
    Local merchants, very helpful & friendly.
  • Nathaniel
    Added 2013.08.29
    I really prefer them to any of the "chain-pet stores".
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